1. Before sale, technical consult and information about product available at any time as required.
2. In proceeding, reply query promptly and provide various technical support at inspection and acceptance of product.
3. After sale, technical service people instruct onsite to install the machine and do commissioning test, as well as operator training.
4. Within three months after startup of machine operation, survey is to be made to collect customer’s opinion and product performance status.
5. Within 24 hours after informed by the customer, any problem will be responded with premier resolution and within 48 hours with onsite treatment or repair advice.
6. Offer reasonable economic repair plan when overhaul repair required and technical support.
7. Keep contact with customer at any time and make onsite visit to respond with feedback message.
8. Supply spares on time and guarantee customer trouble free operation of machine.
9. Create much more value and shorten distance between customer and our company.